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An official Australian Government program platform · IRAP PROTECTED
LiveOpen Arms · connected1800RESPECT · connected
Referrals today
72
+12.1% vs prior wave
Acceptance rate
75%
+3 pp vs prior wave
Open Arms warm handovers
418
+18 vs prior wave
Avg. time to connect
2m 14s

Live referral feed

  • Open Arms (warm handover)
    Army — Serving · Counsellor booked
    REF-4921709:41
  • 1800RESPECT
    Reservists · Call connected
    REF-4921609:38
  • Open Arms (info pack)
    Navy — Veteran · Email delivered
    REF-4921509:34
  • Defence Member Assistance
    Air Force — Serving · Declined politely
    REF-4921409:31
  • 1800RESPECT (chat)
    Reservists · Chat in progress
    REF-4921309:28
  • Open Arms (warm handover)
    Army — Veteran · Counsellor booked
    REF-4921209:22
  • Civilian GP referral
    Civilian Defence Staff · Referral letter issued
    REF-4921109:14
  • 1800RESPECT
    Army — Serving · No answer
    REF-4921009:07

Channel mix · last 7d

Warm handover via Open Arms remains the highest-acceptance pathway. Maintain default selection in instrument v2.3.